You arrive late after a trip away or you get an alert at home from your caravan tracker that something is amiss. Who to to call in an emergency?
Or perhaps you have a problem on site and need assistance.
Who do you call in an emergency?
Our telephone landline is answered during weekdays by a one of our team, or if we are not available, our telephone answering service. This ensures you get hold of a human being during the day. At evenings and weekends our landline diverts to our duty on call mobile. There is also a mobile number on the signs on the gate for emergencies too.
If your problem or emergency is during the day we will respond accordingly. If your call comes in out of hours we will put an action plan into place. We have a number of staff and willing volunteers who live locally (some of which are customers) who have access to emergency keys and can respond.
Our CCTV can be accessed remotely too by our team meaning we can keep an eye on events at the site 24/7. It is also regularly monitored and records 24/7 for future reference.
We are here to help
Whatever your emergency may be we are here to help. If we need to respond and come out to the site we will get someone there as soon as possible.
Book storage for your motorhome or caravan now
Read more about our storage plans and the services we offer, or you can get in touch with our team today!
+44 (0)1934 245454
A370, Hewish, Bristol, BS24 6RT
Still have questions?
Find the answers to all our FAQs here
If you still can’t find what you’re looking for, don’t hesitate to get in touch with the team! We’re happy to answer any and all queries you have, and it might even appear on our FAQs sometime in the future.